Home / Accessibility Statement

Accessibility Statement

 

This accessibility statement applies to SussexNatureRecovery.org.uk

 

We want everyone who uses our website to be able to find, read and understand our content. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using only a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
  • We've also made the website text as simple as possible to understand.

AbilityNet provide advice on making your device easier to use if you have a disability.

 

How accessible this website is

 

Most of our website should be accessible. It should work well when used with access devices such as screen readers, braille readers, as well as smart phones and other devices.

 

We know some content on this website is not fully accessible:

  • Not all videos have captions.

 

Feedback and contact information

 

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made
  • Alternative formats
  • If you need information in an alternative format, such as braille or a language other than English:

Email:  

East Sussex: EastSussexLNRS@eastsussex.gov.uk

West Sussex: WestSussexLNRS@westsussex.gov.uk

 

An English-speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or a family member to help you with this.

We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.

 

Complaints process

 

Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

 

East Sussex County Council and West Sussex County Council are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

 

Preparation of this accessibility statement

 

This statement was prepared on 7th February 2024. It was last reviewed on 7th February 2024.

This website was last tested on <Date>. The test was carried out by <Company>

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG